Frequently Asked Questions
 

About Nurish Box

Why whole food, plant based with no added salt, oil or sugar?

The balance of nutritional evidence points to eating whole food, plant based with no added sugar, oil, or salt to be the most health promoting way of eating. Visit NutritionFacts.org to learn more!

Would Nurish Box work for me even if I am ok with salt, oil, and/or sugar or aren't whole-food, plant-based?

If you like discovering and eating flavorful plant-based, whole foods, then you'll enjoy Nurish Box!

Do I need special equipment to cook with the items in Nurish Box?

All you need is a pot and a stove to started enjoying Nurish Box.

May I give Nurish Box as a gift?

Yes! And we hope you do.

What if I have food allergies?

Contact us at [email protected] and let us know about your allergy concerns. We'll do our best to accommodate.

May I know what’s in Nurish Box before I order it?

We love the surprise of discovery. It's as much a part of the Nurish Box experience as the food itself. But you can be sure that it will be nutritious and delicious!

I have a great product that would be perfect for Nurish Box, how can I get it included in Nurish Box?

We'd love to hear about it! Send us a message below.

Billing & Shipping

Where do you ship?

We currently ship within the US. As long as USPS can delivery to you, it's good to go!

When will my box ship/arrive?

When you join, your first shipment will be the following month. So if you join in September, your first Nurish Box will be in October. Every month boxes ship usually between the 15th and 22nd.

When your Nurish Box's ready for shipment, you'll receive an email with your tracking number. Your box will be shipped USPS Priority so once shipped, it should take 3 days at most for your Nurish Box to arrive.

Is there a contract?

No, you may pause or cancel your subscription at any time.

When do I get billed for my recurring monthly subscription?

Your first box is charged when you join. All future renewals will be charged on the 1st of the month after your first shipment.

So if you join in September, your first Nurish Box will ship in October, and your next payment will charged on November 1st.

How does the 3 Month Prepay work?

Your first charge happens when you join and your first box will be delivered the following month. 

All future renewals will be charged on the 1st of the month after your third shipment.

So if you join in December, your first Nurish Box will ship in January, and your next 3 Month Prepay charge will occur on April 1st.

How do I make changes or cancel my subscription?

Just log into your Account and from “Subscriptions” click on "Manage" under the subscription you wish to make changes to. From there you can update your account details or skip your next shipment.

We hope that you love your Nurish Box and don't want to cancel. So, before you cancel your subscription, please send us a message below and give us a chance to address your concerns.

To cancel your subscription, log into your Account and from “Subscriptions” click on "Manage" under the subscription you wish to cancel, then click on "Subscription Settings". From there you can choose to cancel.

May I get a refund?

At this time, we don't issue a refunds.

Something was damaged during shipment, what do I do?

If any items were damaged during shipment, we'll send you full replacements at no cost to you. We just ask that you provide a photo of the damaged goods so we can make sure it doesn’t happen again. Send us a message below, and we'll get started.

Have another question?

Fill out the form below and we'll get back to you as soon as possible!