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Nurish Box - Whole-Food, Plant-Based, SOS-Free
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  • Frequently Asked Questions
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Frequently Asked Questions

About Nurish Box

Why whole food, plant based with no added salt, oil or sugar?

The balance of nutritional evidence points to eating whole food, plant based with no added sugar, oil, or salt to be the most health promoting way of eating. Visit NutritionFacts.org to learn more!

Would Nurish Box work for me even if I am ok with salt, oil, and/or sugar or aren't whole-food, plant-based?

If you like discovering and eating flavorful plant-based, whole foods, then you'll enjoy Nurish Box!

Do I need special equipment to cook with the items in Nurish Box?

All you need is a pot and a stove to started enjoying Nurish Box.

May I give Nurish Box as a gift?

Yes! And I hope you do.

What if I have food allergies?

Unfortunately at this time, I'm unable to make special accomodations for allergies.

May I know what’s in Nurish Box before I order it?

I love the surprise of discovery. It's as much a part of the Nurish Box experience as the food itself. But you can be sure that it will be nutritious, delicious, and adhere to the Ingredient List Guarantee!

I have a great product that would be perfect for Nurish Box, how can I get it included in Nurish Box?

I'd love to hear about it! Send me a message below.

About Shipping & Billing

Where do you ship?

We currently ship within the US. As long as USPS can delivery to you, it's good to go!

When will my box ship/arrive?

Each month Nurish Box is shipped around the 1st of the month. So you'll receive your first Nurish Box at the begining of next month.

When your Nurish Box's ready for shipment, you'll receive an email with your tracking number. Your box will be shipped USPS Priority so once shipped, it should take about 2-5 days for your Nurish Box to arrive.

Is there a contract?

No, you may pause, stop your prepaid renewal, or cancel your month-to-month subscription at any time.

When do I get billed for my subscription?

For month-to-month subscriptions

Your first box is charged when you join. All future renewals will be charged on the 15th of the month after your first delivery.

 

For multi-month subscriptions

Your first prepaid term is charged when you join. All future renewals will be charged on the 15th of the month after your last prepaid delivery.

How does the prepaying work?

By prepaying for multiple boxes, you'll save on each month's Nurish Box — and it automatically renews after all of your prepaid boxes have been delivered so you won't miss a month.

If you need to skip a scheduled delivery, please reach out to me via the form below so I can adjust your shipments as needed. 

Of course, at any time you can choose to no longer renew your prepaid subscription and you'll still receive all the boxes you've paid for.

How do I make changes to my Nurish Box subscription?

To make changes to your subscription, please log into your Account and click on the "Manage" link under your subscription. From there you can pause your subscription renewal, update your delivery address, or update/change your credit card information.

How do I cancel my subscription?

I hope that you love your Nurish Box and don't want to cancel. So, before you cancel your subscription, please send us a message below and give us a chance to address your concerns.

To make changes to your subscription, please log into your Account and click on the "Manage" link under your subscription. From there you can pause your subscription renewal or scroll down and click "Cancel Subscription" to cancel your subscription renewal.

May I get a refund?

At this time, I don't issue a refunds.

Something was damaged during shipment, what do I do?

If any items were damaged during shipment, please contact me within 14 days of delivery and I'll send you full replacements at no cost to you. We just ask that you provide a photo of the damaged goods so we can make sure it doesn’t happen again. Send us a message below, and we'll get started.

Have another question?

Fill out the form below and we'll get back to you as soon as possible!

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